Reviews For Diamond Exchange Houston
Below are reviews from our customers at Diamond Exchange Houston:
Joseph Sadek
2023-05-25
This place was a life savor. I spent weeks looking for a wedding ring and the minute I walked into Gili’s office, I knew this was my final destination. He showed genuine interest and patience in making sure I picked the right ring. He was transparent with me the whole way through this experience and made me feel like I was actually making a good purchase. I HIGHLY recommend coming here for any and all jewelry. Thanks a million Gili!!
Michael Hicks
2023-04-27
Gili and the Diamond Exchange Houston team were so helpful throughout the entire ring buying process, from choosing the right Diamond, to custom designing my (now) fiancés ring! She loves it! Thanks so much to everyone over there. 10/10 recommend using them!
Kaleb Richardson
2023-04-20
After researching and seeing diamonds on Blue Nile, I wanted to see exactly what the diamonds looked like to match what I picked out on Blue Nile. So I called one day in March out of random to just possible come in to see what diamonds look like with NO intention to buy. Lol. Nic was able to get me in and situated that day without an appointment. He showed me everything I was looking for and MORE. I was very much impressed by not only the pricing but also the detail he went to show me exactly how to verify diamonds and show a novice exactly what matters. In conclusion, I ended up purchasing an engagement ring that day! One month later, She said YES! And the ring is the talk of the town. Absolutely love the ring and the customer service from Diamonds Exchange. PLEASE VISIT THEM!
Frances Wong
2023-04-18
I highly recommend this place for all of your jewelry and diamond needs! My daughter told me about this place and I'm so glad she did. I was stunned by her engagement ring that I wanted to see what this place was all about! I wanted to gift her a diamond necklace as a wedding gift and she was very specific in what she wanted in the necklace. She wanted a diamond necklace with a halo around the diamond. Gili and his dog, Didi were very welcoming right from the start! Gili showed us several loose diamonds to choose from and we were impressed by his wide selection. He said that the necklace would take about a week or so but he ended up having it ready to be picked up just a few days after! I'm highly impressed with the customer service, selection of loose diamonds and overall experience. I have 2 other daughters that I will be pushing to come here when it's their time to select their engagement rings/necklaces.
Jordan Shugart
2023-04-05
I had the most amazing experience here! I walked in unsure if they could even do what I was asking for, and they took such amazing care of me. Very fast turn around and WONDERFUL customer service! Will definitely be back in the future 🙂
Tracy Kwong
2023-04-03
I'm so glad that my fiancé found this place! Gili is super helpful, knowledgeable and responsive! His dog, Didi, is super cute too! We came on a Saturday afternoon to look at various natural stones but we didn't find what we were looking for initially. Gili informed us that he would have a wider selection to choose from the following weekend. He showed us a variety of natural stones and I found THE perfect one! I had specific customizations that I wanted in the ring and it arrived well before the estimated delivery window. I'm super happy with the final product and can't stop staring at this new hardware of mine. I came back again this past weekend with my mom to look at stones for a pendant necklace! I'm super pleased with the customer service and advise everyone to purchase their diamonds through Diamond Exchange!
chris devito
2023-03-17
Gili and his company were more than 1/2 price and the quality is second to none. it’s graded G color, vs2 clarity, excellent cut grade, .72 carats For very good price. Look at that sparkle! A distinct piece! Thanks Houston Diamond Exchange.
chrissy boutte
2023-03-14
My fiancé purchased a custom ring from Gili. He’s not a high pressure salesman and made sure my fiancé was getting what he wanted. Be sure to go to Gili to get the bling bling!
Woody Wu
2023-03-11
Stopped by on short notice with a last minute appointment but Nick and Gili still took their time helping me pick out the perfect engagement ring. I really appreciate these two guys and their hospitality during the entire process. Definitely will recommend to my friends and family for all their diamond needs.
Google rating score: 5 of 5, based on 209 reviews